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Production & Shipping Information

 

We're still open for business and you don't need to leave the house to order from us. We're working with our staff, production facilities and delivery partners to make sure everyone is taking the necessary precautions to keep safe. Thank you for continuing to support small businesses like ours.

UK Production Times

All good things take time. Please allow 2–5 working days (Monday–Friday) for your books to be created and shipped.

 

UK Delivery Costs & Times

  2nd Class Standard 1st Class Priority
Stationery £2.75 2-4 days £3.75 1-2 days
Single Book £3.75 2-4 days £4.75 1-2 days
Multiple Books £3.75 2-4 days £5.99 1-2 days

We offer free Standard Royal Mail UK Delivery on all books using code UKFREE

 

For postage to US, Canada & Australia, please use our international sites by switching the flag in the top left. For postage to Ireland and all other destinations, postage will be calculated at checkout. Longer shipping and delivery times apply for destinations outside the UK.

All times quoted are in working days. Penwizard ships all UK orders via Royal Mail. Please note estimated shipping times can be affected during peak shipping times or by Royal Mail delays. All orders will be provided with a 5 point tracking number - No signature is required.
 
If you are using a discount code, the shipping cost will be calculated once the discount is applied.


For international orders, we use an international courier who provides you with tracked shipping fully through delivery. Delivery times can vary depending on the location, but we aim to fulfill international orders within 10 working days from the dispatch date.

If you've still not received your order 10 working days after the dispatch date, please check with your local sorting office and then Contact Us. We aim to send all items together, but we may dispatch some items separately to enable faster delivery. We do not accept liability for items not received when an incorrect address has been supplied. Penwizard reserves the right to amend delivery dates in the event of unexpected circumstances.