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Have we already got the answer?
Check out our handy help pages to see if your question has already been answered there.
If your query relates to an order you've already placed, you can check your order status by logging into penwizard and going to 'my account'.
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A member of our lovely customer service team will get back to you as quickly as possible.
You can also also email us at: email@example.com
As a web based company, unfortunately we are unable to accept telephone or mail orders.