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Production and Shipping Information

This site is for delivery to Australia. For delivery to Canada, USA or UK please use our international sites by switching the flag in the top right. 

Australian Production Times

All good things take time. Please allow 3–5 business days (Monday–Friday) for your books to be created and shipped.

Last Order Dates for Christmas Delivery

Softback Books Standard Express
Metro Australia Dec 12th Dec 13th
Regional Australia Dec 7th Dec 8th
Hardback Books Standard Express
Metro Australia Dec 11th Dec 12th
Regional Australia Dec 8th Dec 10th
All times quoted are in business days. Penwizard ships all Australian orders via Australia Post or Aramax. Please note estimated shipping times can be affected during peak shipping periods or by delivery company delays.
Both shipping methods include a tracking number so you can monitor the progress of your order. 

If you still haven't received your order 10 business days after the ship date, please check with your local post office or contact us. We aim to send all items together, but we may ship some items separately to enable faster delivery.

We do not accept liability for items not received when an incorrect address has been supplied. Penwizard reserves the right to amend delivery dates in the event of unexpected circumstances.